Privacy Statement and Cookies

Welcome to the Pickbox TV channel!

General Terms of Use prescribe the terms and rules for using the website by end users.

The Pickbox TV channel is a linear, non-terrestrial television channel available in the telecom offer in Croatia and the region (hereinafter referred to as the “Channel”).

The right to use the website is a personal right of the end user. The user must not transfer their right of use to other natural or legal persons. The user is not authorized to register other natural or legal persons.

Acceptance of Terms of Use

By using the website, end users agree to the Terms of Use.

By consenting to the Terms of Use, end users confirm that they have read and understood the General Terms, the Privacy Protection Rules (in the text below), and Cookie Settings (text below) regulating the use of the website.


Change of Terms of Use

PICKBOX LLC for services reserves the right to discontinue or modify any of the Terms of Use or the Data Confidentiality Statement outlined here, at any time and without prior notice, if deemed necessary. Continuing to use the website after the publication of changed Terms of Use or Data Confidentiality Statement on the internet implies that the user accepts the modifications.


Personal data is subject to our Privacy Protection, the terms of which are outlined below. Please have the end user review our Privacy Protection to understand our practices and additional details about our marketing communication.

Disclaimer of Warranty and Limitation of Liability

The end user agrees to use the website SOLELY AT THEIR OWN RISK, and thus, the company PICKBOX LLC for services is not liable for:



Intellectual Property

This website is privately owned. All communication and interaction that takes place through this website must comply with these Terms of Use.

All materials found on the website is the exclusive right of PICKBOX LLC for services or are used with the explicit permission of the copyright holders and trademark and/or design rights holders. ANY COPYING, DISTRIBUTION, TRANSFER, PUBLICATION, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING THIS WEBSITE WITHOUT THE EXPLICIT WRITTEN PERMISSION OF PICKBOX LLC for services IS STRICTLY PROHIBITED! Violating the Terms of Use may lead to legal proceedings and/or criminal prosecution against the offender for copyright infringement, trademark rights, or any other form of intellectual property rights.

The website contains materials protected by copyright, trademark, design, and other information covered by the rights of natural or legal persons, including but not limited to text, software, photos, videos, graphics, music, sound, as well as the entire content of the website, in accordance with the laws of the Republic of Croatia. The end user must not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any content, in whole or in part. The end user may download, print, and store copyrighted materials for personal use only. Copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material is not permitted without the explicit written permission of PICKBOX LLC for services and the copyright holder.

Court Jurisdiction

The registered office of PICKBOX LLC for services is in Zagreb, Republic of Croatia. For legal disputes that may arise because of using this website (unless otherwise specified by a separate agreement), the competent court is in Zagreb, and they are to be resolved in accordance with the positive regulations of the Republic of Croatia. By using this website, the end user agrees that for any dispute or claim arising out of these Terms, or related to these Terms, or their enforcement, the competent court is in Zagreb, and Croatian law shall apply.



PICKBOX LLC, a limited liability company, 52 Radnička, Zagreb (hereinafter referred to as PICKBOX), is committed to protecting your personal data based on the EU General Data Protection Regulation (GDPR).

PICKBOX LLC recognizes the importance of privacy, security, and data protection for users of our services and all individuals that come in contact with us. Therefore, our goal is to provide protection for all our operations and implement consistent policies and procedures.

This privacy statement informs you about our protection practices and the choices available to you regarding the collection and use of your data. This privacy statement applies to all PICKBOX websites, domains, services, applications, and products, as well as all our employees.

Please periodically review the Privacy Policy – Personal Data Protection Policy of PICKBOX (hereinafter referred to as the Privacy Policy) for possible changes, which will be displayed on the page.

This Privacy Policy defines PICKBOX’s policy regarding the collection, use, disclosure, and transfer of your personal data. By using, visiting, or browsing PICKBOX, you accept and agree to our practices regarding personal data as described below.

Purpose of collecting personal data

We primarily collect personal data to ensure the provision of the requested service and to provide the most efficient response to your inquiries.

Duration of the Privacy Policy

At the time of providing your data, you agree to contact us, thereby granting us the right to process your personal data in accordance with the specified purpose. The privacy protection of your data is permanent.

Collecting Personal Data

The data we collect through platforms such as Google Analytics, Google AdWords, Facebook, WonderPush, or Midas is anonymized, meaning we do not pair personal data with other parameters (e.g., your name and surname with other data related to the use of our services). In other words, the cookies through which we collect such data do not contain information by which users can be identified. If your configuration settings are set to decline the collection of certain data – the data will not be collected and stored (e.g., blocking cookies). If you choose such an option, we do not guarantee an optimal user experience.

We reserve the right to monitor your interaction with us and collect data related to you and your use of our service, including, but not limited to, your online activity, correspondence, devices, and software data (e.g., operating system or Internet browser).

The data we collect include:

Name and surname, email address, and/or phone number – we may only use this information if you provide it voluntarily (e.g., via a contact form or email).

Cookies / pixels – we automatically collect general data such as time spent on pages, user locations, and device types. We collect cookies and pixels through Google Analytics, Google AdWords, WonderPush, and/or the Facebook platform.

We use the collected data for:

Internal report generation – we value user experience and constantly strive to improve our services for this reason.

Content customization – seeking information about location or configuration settings to tailor the language of the interface and/or available content.

Marketing activities – we use the collected data for advertising purposes through platforms/channels such as newsletters, Google AdWords, Google AdWords remarketing, WonderPush browser notifications, Facebook, and Facebook remarketing.

If you wish to exclude your data from the Google or Facebook advertising network, please visit your user profiles on these platforms and adjust your settings related to advertising, advertising activities, and sharing your own data. If you no longer wish to receive notifications in your browser via the WonderPush platform, disable notifications for this site in your browser settings.

If you have any questions or want your data to be excluded from our databases (where possible), please contact us via email:

Content of the Privacy Policy

We collect and process your personal data in accordance with the provisions of the General Data Protection Regulation, EC 2019/679. The collected data will be stored appropriately, ensuring their confidentiality. We will not forward collected data to third parties without your explicit permission.

We only collect personal data that is voluntarily provided to us. We do not require you to send us this information to grant you access to our pages, and we do not ask you to disclose more data than is truly necessary to participate in an activity on our sites.

Pickbox will not send you unsolicited mail. Pickbox is not responsible for accidental errors or errors caused by force majeure or other objective circumstances that result in the accidental violation of the guaranteed protection of your data, but ensures that the error will be rectified, if possible, as soon as possible.

We do not sell, transfer, or disclose the personal data we collect to anyone outside of PICKBOX without your permission (except for data necessary for business partners to fulfil/enable the service). This excludes cases where, in accordance with the law, the seller, under a valid order from authorized state bodies, is obliged to provide or allow access to the buyer’s personal data.

The seller collects the buyer’s personal data only to the extent necessary to fulfil its obligation, inform about new and promotional products, deliver promotional materials, enhance customer relations, and verify other data necessary for online purchases.

The buyer has the right to request a supplement, correction, or change of incorrect personal data. The seller regularly provides the buyer with the option to choose the use of their data, including the option to decide whether their name should be removed from lists used for marketing purposes.

Data Confidentiality

We want to emphasize that during visits to these pages, your personal data remains confidential, unless you voluntarily choose to disclose them to other parties.

Data covered by the Privacy Policy system:

Name and Surname, Date of Birth, Address of Residence, Email, Phone and/or Fax Number, Personal Identification Number (OIB), Other data exchanged with us that you wish to remain confidential.

Data Security

To ensure the security of data on our global network servers and to guarantee accessibility of the service to all users, this system utilizes software that monitors online visits and identifies unauthorized attempts to upload or modify data, as well as those that could cause harm in some other way.

Unauthorized attempts to upload or modify data on this location are strictly prohibited.


Each person has the right to review their collection of personal data, request access to and modification of their personal information, as well as the right to correction, forgetting, processing restriction, objection, and data portability. At any time, one may withdraw consent for the use of personal data, request data changes, or deletion from the database.

You can do so by submitting a request to our Data Protection Officer, in writing or in person, by visiting us at our address.

Use of Cookies

To facilitate the browsing experience on our websites, our global network servers may use cookies. These are very small text files that the server places on the user’s computer to track the selection of specific language variations on our pages, as well as when accessing parts of the site that require the entering of a username and password. Cookies cannot be used to run programs or install viruses on your computer. Browsing our pages is possible even without the use of cookies if your internet browser is configured that way, but in that case, some functionalities may not be fully available.

Email Communication

When you send us emails containing personal data by which you can be identified whether through an email with a question or comment or a form submitted to us via email, we use that information to fulfil your requests.


We do everything within our power to ensure that all redirects from our websites lead to web pages that do not contain illegal and/or harmful content. However, web pages and addresses on the internet change rapidly, and we cannot always guarantee the content of each address to which we redirect you. If you have any questions or concerns regarding our Privacy Policy or your experiences with this web address, please get in touch.

Contact Us

If you have privacy-related questions, please contact the PICKBOX Data Protection Officer:

Representative’s Name: Marijana Gredelj


Address: 52 Radnička cesta, 10 000 Zagreb